4.90 stars based on 246 ratings

MDDHosting LLC

MDDHosting LLC

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Phone: +1 (877) 412-4678

Address: 5231 E State Road 144
Mooresville, IN 46158
United States

Business Profile

Providing high quality web hosting since 2007.

Rating Distribution

5 stars
238
4 stars
2
3 stars
1
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1 star
5

MDDHosting LLC Customer Reviews

Always problems with the server and our websites down.


Have a website but customers email me that website is down.

frustrating!!!

MDDHosting LLC Oct 12, 2018

The last support ticket I see on this account was 3 years ago. If you are having issues - you do need to reach out to us so we can investigate them. Looking at the server you're on - it has not had any issues regular or ongoing.

They are having an unprecedented service outage at the moment. Mistakes happen. What makes MDDHosting so different is the HONEST communication coming from the President of the company.I believe the company will institute new redundancies to prevent future occurrences. I will be sticking with MDDHosting

I had previously leased 2 domains and web hosting space for about 15 years with a company recently purchased by a large international conglomerate that services web hosting, domain names, and much more. That new company I found after my research had terrible ratings, excessive costs and weak support services. When I came upon MDD Hosting I knew they were the business best suited for my web hosting needs and domain registration. I highly recommend them to anyone seeking to get away from the large conglomerate group that is buying up many small webhosting companies. MDD Hosting support services are the best I've found and their support services are exceptional.

I had a problem with SSL. Opened a ticket and within 15 minutes I had a response. Followed the directions given and problem solved.
Thank you

I've been utilizing MDD's reseller and VPS hosting on and off for close to 10 years now. MDD's customer service is nothing short of amazing.

The vast majority of tickets receive a personal reply in less than 15 minutes. More often than not, You can measure the time to the problem being found and a resolution is implemented in minutes not hours.

I used to think their pricing and quotas left a little to be desired. Due to that over the years I've moved to other hosts because the grass looked greener (ie more resources for less money) but I always wind up back with MDD. They're well worth whatever 'extra' you're spending over other hosts with canned tech support and upsells galore.

I'm a new business owner and was referred to MDD from a friend. No regrets. Great pricing. Super responsive to respond to whatever issues I might have. My only issues have been things I've messed up!!! Would highly recommend to anyone.

Contrary to evidence presented, agent did not provide or pursue an adequate solution. The issue *may* involve new versions of SSL/TLS, but these have not presented such problems in the past. The issue is not resolved. I shall have to investigate and pursue a solution without host assistance.

MDDHosting LLC Aug 28, 2018

The client is attempting to use a site called "WebSiteOptimization.com" to test their page, however, in our testing we were not able to actually get this site to test any site that is forcing SSL on.

We temporarily disabled their site's re-direct to SSL [i.e. forced SSL] and the tester worked and returned data. I do not believe this to be an issue with our service but an issue with the site tester - which is what we told the client.

They are also attempting to use a site called 'NetRenderer' which tests Internet Explorer 11 and older.

Internet Explorer 11, and older, on Windows 8.1, 7, and XP do not support the proper TLS 1.2 ciphers that are considered secure. The ones they were using were recently disabled as 'weak'. SSL is functionally worthless if the encryption used for the connection is weak and easily broken. Unfortunately we do not believe that Microsoft is going to be updating IE11 or Windows 8.1 and older to support modern SSL/TLS Ciphers as they want people to move to Windows 10.

While we can't selectively enable weak ciphers on a by-domain or by-account basis - putting the site behind CloudFlare will allow the client to configure their SSL Security weaker if they desire to support old browsers like IE11. If the goal is just for everything to _look_ secure while not actually transmitting any private data this will work. If the client does really want to transmit private data it's not advised.

As we host numerous e-commerce sites that rely on SSL / TLS to transmit private and confidential information we take security very seriously.

All of this said I do see that the ticket the client opened should have been handled better and we've updated the ticket with more details.

Thanks for your quick response and help.

Love the team at MDD Hosting! I've worked with them for over 7 years and their service is top notch. Server performance is great. I have a Reseller account with MDD.

The best part about MDD is the people. I don't know them personally but I feel like I do because their customer service is so good. Kudos to Michael Denney and his team for running such a reputable operation and thank you!!

Jun 04, 2018

Been using MDDHosting for around 4 years now, the support staff is always super helpful and I've never had any real problems with the service, great dudes.

I've been using MDD for years now, and have recommended them to all my web design clients. Great service, price, and awesome resolving support within minutes of rare issues. One of those nice situations where everything just works and you don't have to think about it.

MDD Hosting is hands down the best website & email hosting provider that we have had over the last 5 years. Excellent reliabilty, excellent technical service, competitive pricing. Very happy!

Multiply that 5 star rating times 2!!! I've been dealing with hosting companies for 15 to 20 years now. I've dealt with way too many of them. For most, I had to deal with technical errors and down time way too often. I NEVER felt my customers sites were truly safe or stable. That is, until I moved everything over to MDDHosting.com. MddHosting.com has exceeded my expectations. Any issues I've had have been resolved quickly as their support is superior to any I've dealt with in the past. I could say so much more, but it all comes down to quality and stability, and they're the best I've used. I feel I can finally focus on other things and leave the hosting to them. Thank you SO MUCH MDDHosting!

They've done it again ... exceeded my expectations. I brought a challenging technical issue to them and they promptly found the solution and immediately implemented it. Couldn't be more pleased with the support they provide. THANKS!

MDDHosting has hosting my websites for several years. I am not a web professional, and I rely on support from time-to-time in order to manage my sites.
MDDHosting's support has been exemplary the entire time I have been with them. They are quick to respond, and their support staff will stay in communication
with you until your issue is resolved. I was with three hosting providers previously...some of the big guys...MDDHosting is better... way better.

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