4.90 stars based on 243 ratings

MDDHosting LLC

MDDHosting LLC

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Phone: +1 (877) 412-4678

Address: 5231 E State Road 144
Mooresville, IN 46158
United States

Business Profile

Providing high quality web hosting since 2007.

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MDDHosting LLC Customer Reviews

Contrary to evidence presented, agent did not provide or pursue an adequate solution. The issue *may* involve new versions of SSL/TLS, but these have not presented such problems in the past. The issue is not resolved. I shall have to investigate and pursue a solution without host assistance.

MDDHosting LLC Aug 28, 2018

The client is attempting to use a site called "WebSiteOptimization.com" to test their page, however, in our testing we were not able to actually get this site to test any site that is forcing SSL on.

We temporarily disabled their site's re-direct to SSL [i.e. forced SSL] and the tester worked and returned data. I do not believe this to be an issue with our service but an issue with the site tester - which is what we told the client.

They are also attempting to use a site called 'NetRenderer' which tests Internet Explorer 11 and older.

Internet Explorer 11, and older, on Windows 8.1, 7, and XP do not support the proper TLS 1.2 ciphers that are considered secure. The ones they were using were recently disabled as 'weak'. SSL is functionally worthless if the encryption used for the connection is weak and easily broken. Unfortunately we do not believe that Microsoft is going to be updating IE11 or Windows 8.1 and older to support modern SSL/TLS Ciphers as they want people to move to Windows 10.

While we can't selectively enable weak ciphers on a by-domain or by-account basis - putting the site behind CloudFlare will allow the client to configure their SSL Security weaker if they desire to support old browsers like IE11. If the goal is just for everything to _look_ secure while not actually transmitting any private data this will work. If the client does really want to transmit private data it's not advised.

As we host numerous e-commerce sites that rely on SSL / TLS to transmit private and confidential information we take security very seriously.

All of this said I do see that the ticket the client opened should have been handled better and we've updated the ticket with more details.

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