4.98 stars based on 600 ratings

Epic Cellars

Epic Cellars

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Phone: +1 (650) 394-5776

Fax: +1 (502) 371-0815

Address: 414 Baxter Ave
Suite 100A

Louisville, KY 40204
USA

Business Profile

At Epic Cellars / Pinnacle Wine, we want to make the process of selling your wine and spirits as simple as possible - whether it is a single bottle or a large collection - we offer fair prices and take care of all of the details.

Rating Distribution

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Epic Cellars Customer Reviews

The most OUTSTANDING company to do business with! I had 6 bottles of bourbon to sell and after much research, decided on Epic Cellars, and am SO glad I did.

Gina and Debbie provided an amazing degree of responsiveness, their replies were friendly, professional, helpful, clear, and made the entire process seamless. I received replies over the weekend and never had to wait long to have a question answered.

I shipped the bottles to them on a Monday afternoon and on Tuesday morning, before I even tracked it myself, Debbie had done so and knew it would be delivered that day. Shortly after, still in the morning, receipt of the bottles was confirmed and payment was sent! It was THAT QUICK!!!

Their enthusiasm for what they do shows in their delivery and approach to customer service. Rarely does any company ever reply as promptly and nicely as they do! Such a pleasure to do business with.

Their prices are competitive and they provide the shipping supplies, with clear instructions on how to proceed - what more can you ask for? There are other avenues and companies for selling your items, but even if they offered slightly more, I would still go with Epic Cellars, for peace of mind and comfort in knowing there will be no hiccups. They are THAT GOOD.

Excellent customer service is a rarity - I appreciate it endlessly when I experience it. Epic Cellars has it in spades.

THANKS EPIC CELLARS!!!

Epic Cellars Jul 31, 2019

Renee, thank you so much for the wonderful review it means so much that you went out of your way to write such a glowing review. We appreciate you trusting us with the sale of your bottles. It was an absolute pleasure doing business with you! Thank you again! Gina & Debbie ~Epic Team

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