4.92 stars based on 12 ratings

Dallas Carpet Repair & Cleaning

Dallas Carpet Repair & Cleaning

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Phone: +1 (214) 613-0846

Address: 902 Rush Creek Dr
Allen, TX 75002
USA

Business Profile

We specialize in the art of Carpet Repair and are experts with Berber Carpet.
* IICRC Certified
* BBB "A" Rating
* Recognized by industry magazine ICS
* We only use state of the art equipment in your home.
* Hundreds of 5 star reviews

Our services also includes cleaning of all flooring textiles.
- Carpet
- Tile & Grout
- Wood
- Natural Stone
- Upholstery
Hired by many major hotels to keep their carpet beautiful.

Rating Distribution

5 stars
11
4 stars
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1 star
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Dallas Carpet Repair & Cleaning Customer Reviews

They came back after the initial work and made things right. Service after the sale is always important. They were polite courteous and professional. Thanks for doing my repair job.

Dallas Carpet Repair & Cleaning Aug 24, 2016

Thank you Henry! We're committed to our customers and we appreciate your business.

Carlos and Joseph did an amazing job patching my carpet in order to remove a tough stain. They were on time, professional, and very customer focused. And you can't tell there ever was a stain or a patch job! I will definitely recommend them to friends and clients! Great job!!!

Barbara Stone, REALTOR

Dear Ed

How refreshing to find your company. We just had our carpet repaired by Carlos your technician. We are very pleased with the workmanship and professionalism of Carlos and your company. We will gladly refer any friends and neighbors to Dallas Carpet and Repair & Cleaning.

Sincerely,
Carmen

Dallas Carpet Repair & Cleaning May 15, 2015

Thank you so much Carmen. Our goal is always to make happy cheerleaders out of each custome . It was a pleasure serving you.

Ed, I want to thank you for coming out a second time to clean my carpets. Both Joseph and Alex were great. They did an excellent job and made sure we were happy before they left. I will definitely recommend your company to my friends and family.

When I called to make an appointment, the owner of the company answered the phone. He was energetic and clearly engaged in his business operations. I scheduled a time and received a confirmation email which also included a note of appreciation for our business, the name and photo of The technician who would be providing out service, and a link to their reviews. The day of, our technician, Joseph Herrera, was promptly on time. His crew cleaned our carpets beautifully and in record time. They were going to clean our tile in our kitchen, but when he saw that it was polished marble, he was concerned that their equipment might damage the stone. Instead of walking away, he called another company they recommend for stone and marble and initiated our appointment. Excellent service at each step! Highly recommend!

Carlos did a great job on patching up pet damages! He gave me a call when he was on the way and arrived just on time. He was professional and friendly. I did not get to meet Ed but he helped me via phone and text with all the questions I had. Great service, would recommend to anyone who's looking for carpet repair.

We are first time customers who needed some carpet repair done In a few areas of our house. Carlos showed up right on schedule, Saturday at noon, and performed the work needed in an efficient amount of time and it looks great. We will definitely use this company again in the future!

Carlos was punctual, efficient, accommodating, and professional. My carpets look great! I would recommend them totally....I am a completely satisfied customer!

Ed came precisely when scheduled, both for pickup and delivery. He did exactly as promised. The backing on a ten-year old, irreplaceable scalloped-edge designer rug had been partially torn away by our rescue dog, and what seemed to be sun-fade had left the rug two-toned where a concrete table had rested for ten years. The returned carpet was back to new -- amazing! The tone variation had not been caused by sun fade, but rather by copper leaking from the concrete table. And tassels had been replaced on a second, cleaned oriental rug we have had for more than 20 years. Both rugs look like new, and for far less than the cost of replacement. Thank you, Mr. Doss, I mean Ed!

I set up the appointment with Ed/owner Sat., he said his team would arrive between 9 & 10, I asked them to call when 20-30 min. out. . I received a call at ~9:15 and Joseph & Carlos arrived at ~9:45. Joseph gave me an estimate and started work (repair where carpet was missing after remodel). When they were done, the carpet looked brand new. Joseph asked about some Persian rugs I had out, I mentioned that one needed repair work - they quoted a price range, they took it in for a more detailed estimate. I am very pleased with Dallas Carpet Repair & would highly recommend them!

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