5.00 stars based on 23 ratings

Back Office Betties

Back Office Betties



Phone: +1 (800) 958-8591

Address: 7047 E Greenway Pkwy
Suite 250

Scottsdale, AZ 85254

Business Profile

Back Office Betties Virtual Receptionists are the voice of small businesses across the US and Canada.

Rating Distribution

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Back Office Betties Customer Reviews

I own a home service company and have been using The Back Office Betties for around a year or so. This is the 3rd call center that I have used in the last many years.

I have to say that The Betties are one of the premiere call centers out there right now, especially for home service businesses.

One quality that stands out for me is their ability to adapt to the various businesses out there. They have no issues running various softwares that I have tested out.

The real way to tell how they are doing is what my customers are saying. My customers tell me all the time how they did a great job on the phone. The last call center I used prior to The Betties, (mainly because they were cheap) got me a lot of complaints and started to really suffer in quality. That has never been a concern here and I know that The Betties are very big on quality control.

To The Betties.. Emily, Sean and Ashley.. THANK YOU! You all have been a real joy to work with and appreciate the quality service you have provided.

I know it's hard to find a good company to answer the phones, trust me I have looked and The Back Office Betties is by far the best Call Center operation on the planet now.. hands down. Their personal touch makes my customers feel they are welcomed and well taken care of. I cannot recommend These folks enough and the price is about what you would expect for a quality service.

It's a no brainer to sign up with The Back Office Betties, they are just that good.

Thank You!

Back Office Betties May 25, 2016


We are honored that you've taken the time to provide us feedback and also honored to serve you!

I've had the privilege of working with Back Office Betties (B.O.B.) for nearly a year now. I have used other services before, but B.O.B. is, by far, the best. Great communication and staff. I often have customers tell me how polite and professional my staff is when they call! I HIGHLY recommend Back Office Betties!

Back Office Betties Nov 10, 2015

Thank you for the kind words. It is our privilege to serve you and support your business.

We tried several other companies before finally finding Betties. The staff is wonderful and they know us by name. It really is a like they are here in the office.

Back Office Betties Apr 20, 2018

Thank you so much for your kind words! Our receptionists come to love the clients they work for. Over time it begins to feel like we've been part of your firm's team all along.

Love them!

Back Office Betties Apr 17, 2018

Thanks Kathleen! We love serving you!! You are a pleasure to work with.

BOB does great work--they are prompt and thorough, and very courteous. They have relieved me of important intake work and have replenished retainers by taking client charge cards. This has all been very helpful. I especially appreciate the courteousness with prospective and current clients.

Back Office Betties Mar 22, 2018

Thank you for the kind words Carla! It's a pleasure to serve your firm!

Back Office Betties has been an absolute Godsend for our office! I work in a busy dental practice and we have used Betties on days that we aren't in the office or on vacation. I love that I get my messages and voicemail immediately after a patient calls and I know that our patients are relieved to have a live person on the other end of the phone when they're in pain or need to see the dentist.

Back Office Betties Aug 15, 2017

It's such an honor serving you Jocelyn! We have the best, friendliest clients!

Back Office Betties are just awesome to deal with. Always polite, professional and pleasant. They are such an awesome company! You will be thrilled with their service.

Back Office Betties Jul 21, 2017

Greetings Tony, thank you for this wonderful review! We appreciate the time you took to review Betties.

I 100% recommend the Betties. They are genuine, fast at replying to emails and really made sure they understood the nuts and bolts of my business.
I don't usually leave reviews but these guys delivered exactly what they said they would, no glitches, and the process was easy. Thank you for helping make the start up phase of my business easy <3

Back Office Betties Jul 01, 2017

Thank you so much Kristie. It's a pleasure to serve you!

So far I have had amazing customer service! And they are very detail-oriented taking extra care to determine my business needs, but with easy setup! I am excited to start this new journey with Back Office Betties!

Back Office Betties Dec 11, 2016

Thank you Savannah! We are honored to have the opportunity to delight your callers.

I love Back Office Betties!
They do a great job screening calls, taking messages, setting up appointments and forwarding messages to the right people. They will call you to clarify things if they are not sure.
I have received a lot of compliments about our "office people" (which are the Betties) - very professional.
It is way more affordable use them than to having a person in the office answering the phone.
Even when there is a question or a hiccup - they are always professional and handle the situation promptly.
I highly recommend.
Jared Mokofisi
The Roof Medics

Back Office Betties Aug 25, 2016

Thank you for the kind words. It's our pleasure to serve you!

The Betties truly are a team of superstars!!

We have been using their service for about a year now and we couldn't be happier.

Far more cost effective and far more capabilities than when we had a full-time on-premise receptionist.

They are very flexible and you can customize your reception services to suit your business needs.

Keep up the great work!

Back Office Betties Jun 16, 2016

Thank you Chris! We enjoy serving you!

I have been using the Betties for over a year now. They have done an amazing job making sure the integration of our services is seamless. We have had great success capturing leads, scheduling service and avoiding unsolicited marketing calls, and as a result, our business has grown. There is no replacement for a voice answering the phone for you. If you're in the service industry, a voice mail is a lost sale.

Thanks Betties!

Back Office Betties provides amazing backup for the Phoenix Metro Chamber of Commerce. The staff answers call for us, but more important, they call members with special invitations to our larger events. Their service is outstanding!

Back Office Betties Mar 11, 2016

Jen we are thrilled to work with such a wonderful organization and appreciate your feedback!

Thanks you guys have been awesome the best answering service out of the many I’ve tried hands down!

I have had so many compliments on your service!!! Someone earlier today said whoever they spoke with was so sweet and helpful she was just sure they were related to the owner. That is a huge compliment. Thank you for your professionalism!!!

Back Office Betties Apr 29, 2015

Thank you for the kind words Michelle!

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