4.95 stars based on 871 ratings

Phoenix Carpet Repair & Cleaning

Phoenix Carpet Repair & Cleaning

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Phone: +1 (602) 688-4186

Fax: +1 (623) 444-9644

Address: 115 W Beautiful Lane
Phoenix, AZ 85041
United States

Business Profile

When deciding to choose a carpet repair/cleaning specialist, I know you have options. We take your trust and our integrity very seriously. I alone have a 25+year history of assisting homeowners and commercial property owners with their damaged carpet & Cleaning needs. I know that replacing carpet can be very expensive so I take pride in making your carpet look nearly new by the time we finish our work.Not a licensed contractor by choice but Licensed & insured to perform the work we do.

Rating Distribution

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25
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Phoenix Carpet Repair & Cleaning Customer Reviews

Once Again - Phoenix Carpet Repair & Ray come through!

I recently had ANOTHER home flood & called Phoenix Carpet Repair. Since Ray did such a great job for us previously, I asked for him again. He's such a sweetheart & remedies the problem with ease. I would highly recommend the company & Ray.

By far the best repair service I have ever received in any category.  Found this company on Angie's List and read through all the reviews. Feeling satisfied with other member's remarks I sent of an inquiry email providing the size of carpet that needed to be patched and specified that I would use a remnant from another area in my home to use as the patch. Received an email response within the hour from Kim giving me an estimate based upon info I had provided in my email. Satisfied with the estimated cost I emailed her again asking when I could be scheduled for the repair work. Again, within an hour she replied with 3 possible dates. I chose one of the dates and requested a 2 hour block of time for the repair. In less than 3 hours time from initial email inquiry I had a date and time scheduled for repair. Kim then sent a confirmation email of date, a work order with the estimated amount written in and included a disclaimer that if the job became larger than what I had implied then additional costs would be incurred. The email also included a picture of the company vehicle that I should expect to see arrive at my home along with a photo of my technician performing the work and a short bio of him. SO VERY IMPRESSED. I knew exactly who to be expecting before I even opened my door for the scheduled repair. The morning of, I received a phone call from Ray, my technician doing the repair work, giving me a 30 minute notice of his arrival, which was even 30 minutes earlier than the agreed upon 2 hour service window. Ray was professional, clean cut, respectful. He set about assessing the repair and immediately started  working. The job was completed in about 30ish minutes. The total cost was exactly the amount listed on the work order. I wrote a check and thanked Ray. By the time I returned to my computer an hour or so later, in my email inbox was the final invoice showing work completed. Even included a link back to Angie's List so I could write my review. 

This is definitely an A+ company and would highly recommend their work to anyone.

Phoenix Carpet Repair & Cleaning Apr 03, 2015

Katherine,
We couldn't ask for a better letter from one of our customers. We are lucky to have you as a loyal customer and we look forward to seeing you next time!

Excellent results and service

Ray did an outstanding job stretching and tucking my carpet making it look almost like new. Ray was extremely professional and pleasant. I will be using him again if the service is needed. Thanks!

We decided to try Phoenix Carpet Repair & Cleaning based on the glowing reviews they received through Yelp. We were not disappointed. Jason did an outstanding job. Our carpets are old but still, overall, in very good conditional; however our puppy decided to christen the carpet both on the stairs, landing, hallway and some bedrooms! Jason went to work on the carpet and it looks as good as new. We would have no hesitation whatsoever in recommending PCRC.

Top Notch Service

We decided to try Phoenix Carpet Repair & Cleaning based on the glowing reviews they received through Yelp. We were not disappointed. Jason did an outstanding job. Our carpets are old but still, overall, in very good conditional; however our puppy decided to...

Great Quick Service

Phoenix Carpet Repair & Cleaning was a great choice for us ! I highly recommend them. Very responsive, in fact they were able to send Ray out within a few hours of our initial call. We will use them again for any other repairs that come up and cleaning for sure.

After coming home from vacation and finding ripples throughout our bedroom carpet, we called you. Jason was prompt, efficient, and answered all our questions. He did a fabulous job, as did the movers you sent. We will be calling soon to have Jason clean the carpets for us!

Great people who do great work!

After coming home from vacation and finding ripples throughout our bedroom carpet, we called you. Jason was prompt, efficient, and answered all our questions. He did a fabulous job, as did the movers you sent. We will be calling soon to have Jason clean the carpets...

Saved me a lot of money

They were able to repair Pet damage that I thought would cause me to recarpet the house.

Carpet is like new again

Had 10 year old carpet separating where it meets the tile floor. Jason stretched carpet, applied glue to the tack board and re did the 15 foot section where we were having the issue. Transition from carpet to tile is now like new again. Would recommend for any...

Excellent results and service.

Hector did an outstanding job both stretching and cleaning our carpeting making it look almost like new. We are very pleased indeed.

Outstanding job!

We have had numerous experiences over the years with professional carpet cleaning, and Jason's workmanship and personality as well as the quality of the cleaning and the equipment has been the best and the most efficient of any previous work, bar none for efficiency...

A plus

Jason restretched and cleaned our carpet today. He was very polite and did a great job. He explained what he was going to do. Our carpet looks like new now. I would recommend this company to anyone.
Gerald

I've been searching for a reputable carpet repair and cleaner and came across Phoenix Carpet Repair & Cleaning. They did an absolutely fantastic job!

Kim was sweet, and worked with me finding a time that would work best for us. 

Our technician, Jason was great. He arrived on time and got straight to work. He was very knowledgeable about the carpet that was in our home. He repaired a few things and cleaned everything in two hours flat. 

Our home looks brand new! I highly recommend Phoenix Carpet Repair & Cleaning!

Carpet repair was done very professionally and it turned out better than expected.

Would definitely recommend your services to family and friends.

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