4.95 stars based on 866 ratings

Phoenix Carpet Repair & Cleaning

Phoenix Carpet Repair & Cleaning

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Phone: +1 (602) 688-4186

Fax: +1 (623) 444-9644

Address: 115 W Beautiful Lane
Phoenix, AZ 85041
United States

Business Profile

When deciding to choose a carpet repair/cleaning specialist, I know you have options. We take your trust and our integrity very seriously. I alone have a 25+year history of assisting homeowners and commercial property owners with their damaged carpet & Cleaning needs. I know that replacing carpet can be very expensive so I take pride in making your carpet look nearly new by the time we finish our work.Not a licensed contractor by choice but Licensed & insured to perform the work we do.

Rating Distribution

5 stars
836
4 stars
25
3 stars
2
2 stars
0
1 star
3

Phoenix Carpet Repair & Cleaning Customer Reviews

Excellent

Jason was out today to clean our carpets and he did beautiful job!
Carpets look amazing! This was our first time with Phoenix and we will use them from now on!

Beautiful job! We love our carpets again!

It was a very satisfying experience. Jason was prompt, professional (and a really nice guy!) and did a beautiful job with stretching our carpet and did an amazing job of cleaning the whole house carpets. We will surely use this service again and have already...

Exceptional Service

Jason was punctual, knowledgeable and polite. He arrived on time and strectched and cleaned the carpet in three rooms. He did a fabulous job and the carpet looks fantastic. He was pleasant and efficient and I highly recommend him.

Excpetional service!

Our technician, Ray, was prompt, knowledgeable, courteous and clean cut. He quickly had our carpet
re-stretched and looking like new. I highly recommend Phoenix Carpet Repair!

Ray is wonderfu. Not only is he an excellent technician, he is extremely professional. He explained everything all my options.

This is not my first time working with Phoenix Carpet and Repair. I have recommended them to many of my friends. I am extremely satisfied with the company.

Excellent!

My technician, Ray, was knowledgeable, professional and on time! He stretched all of the areas of my carpet and explained everything as he went. I would definitely recommend this company for carpet repairs.

Buyer Beware - Mislead on estimate over phone

Really nice staff - no complaints whatsoever about the people. The website is terrific and well set up.

That said, I was charged an $89 service fee for nothing. I called about my carpet that the dog chewed from up against the tile, and was asked the questions...

Today the two guest rooms which have poorly installed carpet were stretched. The seven year old carpet looks beautiful! The professional,Ray, did an excellent job as did Cor Movers who moved furniture within the two guest rooms.

I anticipated a much bigger day but was pleasantly surprised. The professionals were prompt, and very expedient. I certainly will use them again for any carpet and flooring needs,
Barbara Bostic

excellent service and great results

Called to have our carpet stretched as it was rippling very badly. Lived with this a couple years and finally decided to do something about it. Phoenix Carpet Repair was recommended to me. I called them and was given an appointment very quickly. The office staff was...

Amazing Service!

At first I was hesitant with the price. But the moment my carpet repair technician, Ray, arrived he was nice and took care of all of our problems! Definitely worth the money

couteous, friendly, and proffessional

Phoenix Carpet Repair and Cleaning did what they said they would do in a professional manner and at the right price.

Once Again - Phoenix Carpet Repair & Ray come through!

I recently had ANOTHER home flood & called Phoenix Carpet Repair. Since Ray did such a great job for us previously, I asked for him again. He's such a sweetheart & remedies the problem with ease. I would highly recommend the company & Ray.

By far the best repair service I have ever received in any category.  Found this company on Angie's List and read through all the reviews. Feeling satisfied with other member's remarks I sent of an inquiry email providing the size of carpet that needed to be patched and specified that I would use a remnant from another area in my home to use as the patch. Received an email response within the hour from Kim giving me an estimate based upon info I had provided in my email. Satisfied with the estimated cost I emailed her again asking when I could be scheduled for the repair work. Again, within an hour she replied with 3 possible dates. I chose one of the dates and requested a 2 hour block of time for the repair. In less than 3 hours time from initial email inquiry I had a date and time scheduled for repair. Kim then sent a confirmation email of date, a work order with the estimated amount written in and included a disclaimer that if the job became larger than what I had implied then additional costs would be incurred. The email also included a picture of the company vehicle that I should expect to see arrive at my home along with a photo of my technician performing the work and a short bio of him. SO VERY IMPRESSED. I knew exactly who to be expecting before I even opened my door for the scheduled repair. The morning of, I received a phone call from Ray, my technician doing the repair work, giving me a 30 minute notice of his arrival, which was even 30 minutes earlier than the agreed upon 2 hour service window. Ray was professional, clean cut, respectful. He set about assessing the repair and immediately started  working. The job was completed in about 30ish minutes. The total cost was exactly the amount listed on the work order. I wrote a check and thanked Ray. By the time I returned to my computer an hour or so later, in my email inbox was the final invoice showing work completed. Even included a link back to Angie's List so I could write my review. 

This is definitely an A+ company and would highly recommend their work to anyone.

Phoenix Carpet Repair & Cleaning Apr 03, 2015

Katherine,
We couldn't ask for a better letter from one of our customers. We are lucky to have you as a loyal customer and we look forward to seeing you next time!

Excellent results and service

Ray did an outstanding job stretching and tucking my carpet making it look almost like new. Ray was extremely professional and pleasant. I will be using him again if the service is needed. Thanks!

We decided to try Phoenix Carpet Repair & Cleaning based on the glowing reviews they received through Yelp. We were not disappointed. Jason did an outstanding job. Our carpets are old but still, overall, in very good conditional; however our puppy decided to christen the carpet both on the stairs, landing, hallway and some bedrooms! Jason went to work on the carpet and it looks as good as new. We would have no hesitation whatsoever in recommending PCRC.

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