4.79 stars based on 1350 ratings

coolpetstuff.com

coolpetstuff.com

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Phone: +1 (888) 444-7381

Address: 4003 E Highland Dr
Jonesboro, AR 72401
USA

Business Profile

Most orders ship same day if ordered by 4pm Central (5pm Eastern/2pm Pacific) unless noted otherwise in the product description.

We specialize in licensed sports pet products!

We have low prices, low S&H, and one of the best return policies available (no restock fee on refunds, free out bound shipping on exchanges, etc).

Most of all, we are a family owned and operated business that truly wants you as a customer. Check out our reviews!

Rating Distribution

5 stars
1112
4 stars
194
3 stars
42
2 stars
1
1 star
1

coolpetstuff.com Customer Reviews

Aug 15, 2017

Just what I expected
Fast delivery

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Great price and service

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Wonderful experience, got what we ordered.

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SKEETER IN HIS PROUD PACKERS JERSEY ,if the picture does ne show up please email and will send one

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This shop is excellent! I love all of the items that i purchased and their customer service is great!

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Charlie proudly wearing his Pittsburgh Pirates dog tag!

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Great price for my dog bandana and quick delivery.

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Very good service. Was happy with the big selection, and very good descriptions
Delivery was very good and fast.

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I think it's great to supply these needs for our pets and I thank you.....I say this is my fault, I guess I didn't look properly, I was looking for a small Football that read the logo of the Miami Dolfans, I ordered it, I was disappointed when hit came in the mail. It wasn't a ball, rather, flat pieces of material sewed together with the Miami Logo, looking like a ball, and it was a tug toy...I knew it was a tug toy, but with my mistake, I also thought it was an actually ball in the middle of it......No Problem, my Dog loved it, when I told him it ws Miami Dolphins....ha ha....so no harm done. So I don't know if you can make it more presentable for dummies like me, or just leave it alone. It's just a thought. Thank you again for your products....No Harm done!!!

Joe

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coolpetstuff.com Jul 21, 2017

Thank you for taking to provide feedback. We try to be clear on products, but we also try to balance that with trying to keep product listings from becoming to "cluttered". In this case the product title was "Dolphins Flattie Crinkle Football", and in the description we have bullet format highlights, and state in all caps "FLAT; NO STUFFING". The product is fairly new, and we'll continue to monitor, but at this point we've not had any other customers report they thought it was something else, and we're concerned if we add even more repetition to the product listing making it longer, customers will tend to skim/skip over it due to taking to much time to read through, and actually be counterproductive.

Our experience with Cool Pet Stuff was enjoyable and a seamless transaction. They delivered what we wanted for our 3 dogs and did it for a great price and in a timely fashion. I would recommend them to other pet owners looking for some "Cool Pet Stuff".

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Lived the collar for my dog. It was exactly what I was looking for

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The NFL Jersey we ordered is awesome! Couldn't be happier and it looks adorable on our new puppy. Thanks so much for the great quality item!

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Fantastic Customer Service!!!
I got Thee Best person in the World to take care of me!!
He went to so much trouble to change and increase my order..

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⚾️SF Giants Fan!!⚾️

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Exactly what I'd been looking for! Great design!

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The product was packaged nicely and shipping was fast. Product was exactly what I needed. They fit perfectly on my dogs tags.

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Purchased two items on different occasions and both times the ordering was easy, done correctly, shipped the same day or the next, and I was totally satisfied with my products.

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I love how the Detroit Lions collar looks on my old boy. He's a 15 year old Akita/Dutch Shepard.

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Bear sporting Detroit Lions collar

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