4.79 stars based on 1350 ratings

coolpetstuff.com

coolpetstuff.com

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Phone: +1 (888) 444-7381

Address: 4003 E Highland Dr
Jonesboro, AR 72401
USA

Business Profile

Most orders ship same day if ordered by 4pm Central (5pm Eastern/2pm Pacific) unless noted otherwise in the product description.

We specialize in licensed sports pet products!

We have low prices, low S&H, and one of the best return policies available (no restock fee on refunds, free out bound shipping on exchanges, etc).

Most of all, we are a family owned and operated business that truly wants you as a customer. Check out our reviews!

Rating Distribution

5 stars
1112
4 stars
194
3 stars
42
2 stars
1
1 star
1

coolpetstuff.com Customer Reviews

Hooray! Better than Amazon! The Cal dog sweater was actually Blue and Gold - not Black and Gold like the one from Amazon.

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Benji in his new Cal sweater

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Love the items and got them super fast. Thank you

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Super fast shipping. Ordered on Saturday, received on Wednesday

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Have not received delivery yet.

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coolpetstuff.com Nov 25, 2014

Hi Dennis,

Thank you for taking time to comment.

I'm not sure why you rated us 1 star on "How quickly did your order ship?". You ordered after 1 pm and your order still shipped that same day (within a couple of hours of you placing the order).

Also we advise in advance on the shipping options that international shipping by USPS First Class International can take 3 weeks in transit, which was the shipping method you opted to select. That estimated time in transit has not yet passed, so again, we are confused about your reasoning for a low rating on shipping when it's still within the stated time frame that you selected.

Good website good company took return and immediately sent me the the new merchandise very prompt

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I just wish you made the dog bed in a large!!!

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Excellent, efficient and exactly what it looked like online! Sorry, I cannot attach an image of our pet modeling the product until after Christmas!!

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I was pleased with the website and the pricing and how fast I received my item. I was somewhat disappointed in the product. The material was very thin. The item is hoodie and one thinks of sweatshirt material for a hoodie. The material was thinner than decent t-shirt. The picture shows it covering most of the length of the dog. It only covered half of my daughter's boxer. Basically it a short hooded t-shirt.Definitely nothing to keep a dog warm. I will be keeping it since it does fit around her and my future son-in -law is a huge Notre Dame fan. I purchased it just for a fun Christmas gift and I guess it suits that.

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coolpetstuff.com Nov 20, 2014

Hi Joyce,

Thank you for your comments.

We try to have accurate product descriptions, often supplied by the manufacturers. The hoodie description states "made from a lightweight and comfortable cotton lycra and features a high-cut belly".

Many pet apparel items are made short by design primarily to prevent soiling when the pet sits or goes to the bathroom, as well as to prevent any uncomfortable restriction of movement. We are happy to accept returns for refund provided they are in a like new resalable condition and we have no restocking fee.

Great fast service and had the best price of anyone else.

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I really enjoyed working with the gentleman on the phone it was closing time and he stayed and helped me with my order not like the other company that I bought stuff from and the lied to me saying I wouldn't find it no where else and I did with you and I didn't want to work with a company that lied to me and wouldn't give me a refund when I found you it was nice to work with you and a fair price so thanks I will not be buying any where else

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Dixie

Jackie

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Everything great quality.

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The item arrived and was just as pictured. It also was delivered even earlier than expected. I certainly plan to order from this company again.

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I received my package within two days and my pup looks absolutely adorable in his jersey! The website has plenty of things to choose from. I will be placing another order soon!

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The collar was as described and came very promptly.

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Dog collars were way too big. Hopefully I will be able to exchange them without additional costs. Dog sweaters are awesome!

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FSU

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coolpetstuff.com Nov 03, 2014

Hi Blayne,

We are happy to exchange the collars as long as they are returned in a like new resalable condition. We don't charge any additional fees to exchange, and even absorb the outbound shipping cost.

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