4.79 stars based on 1350 ratings

coolpetstuff.com

coolpetstuff.com

Share:

Website:

Phone: +1 (888) 444-7381

Address: 4003 E Highland Dr
Jonesboro, AR 72401
USA

Business Profile

Most orders ship same day if ordered by 4pm Central (5pm Eastern/2pm Pacific) unless noted otherwise in the product description.

We specialize in licensed sports pet products!

We have low prices, low S&H, and one of the best return policies available (no restock fee on refunds, free out bound shipping on exchanges, etc).

Most of all, we are a family owned and operated business that truly wants you as a customer. Check out our reviews!

Rating Distribution

5 stars
1112
4 stars
194
3 stars
42
2 stars
1
1 star
1

coolpetstuff.com Customer Reviews

Happy Happy. Woof Woof.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

Everything was very easy. Ordered jersey for my girls dog & it is PERFECT!!!!! Look forward to doing business with COOL PET STUFF again soon.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

Great selection of products and prices!

I already recommended your site to someone who wanted the same collar that I purchased.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

Everything was at a great price and 10-30% cheaper than competitors. All items came fast and customer service was great. I will be buying all future dog products from here if available.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

The people and product are great. Am a new customer and highly recommend .

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

Love the shirt and collar.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

Great merchandise and exceptionally FAST delivery! Very impressed with site! I will definitely be doing more ordering in future!

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

Was very much what was advertised and fit perfect not to mention the shipping was out of this world fast! Had my babies jersey before game day this past Saturday!

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

Image
Image

very easy to navigate site to find items and make purchase. Items were shipped quickly and email communication about shipment and tracking was great.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

Love the selection of pet clothes and unique items. Great sports shirts, sweat-shirts, and jerseys for dogs.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

We love our purchase! We bought a size small for our 14lb dachshund and it fits great.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

This experience was awesome. No issues, easy to track, and got order in 2 days.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

ImageImage

Millie is now officially a member of the family

Packers are you ready for a greaaat season?! Millie is cheering you to success

Image

User friendly sight.Nice selection of merchandise and prompt delivery, faster than I expected.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

coolpetstuff.com Aug 24, 2016

Hi JD,

Thank you for taking time to review.

We are in the process of a website re-design which hopefully should launch within a couple of weeks and be even more user friendly (especially for tablet and mobile device users).

We're continually growing and adding new products. For your Tarheels for example (and many other team designs), in the last 2-3 days we added the wooden signs, slumber beds, plush bone toys, Pillow Pet, and Reverse-A-Pal.

I see that you ordered Tarheels items from us 2 years ago and that they shipped the same day as ordered too. Perhaps you had forgotten about our fast shipping. :)

I actually needed 3 collars, 1 large and 2 medium, but at the time I ordered only the large was in stock. I just looked at the website & now medium is in stock. Wish at the time all where available so only needed to pay shipping once. Other than that everything was easy, website does seem a tad clustered.

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

coolpetstuff.com Aug 18, 2016

Thank you for the feedback.

We try to have a wide selection of products and keep adequate inventory of all sizes, but with somewhere around 150 teams that we carry, all the items per team, surprising sales spurts of some teams/items, stock order lead times required by manufacturers, etc, it is quite challenging and virtually impossible for us to have all sizes in all items. We do carry much more inventory than most retailers, and have been rapidly and continually adding to our inventory. We're proud to have had numerous customer contacts over time looking for a specific item who reported nobody but us had the item they were looking for in stock.

We will be launching a completely new web design soon (about 2-3 weeks from now) that we hope you'll find to be an organizational/navigational improvement, especially on tablets and mobile devices.

But note that manufacturers are always changing product designs and items they produce, thus there will always be some discontinued items only available in limited sizes in addition to new releases of similar items, so that will always unavoidably add to both the cluster and limited available sizes issues that you noted.

Fast, easy great quality!!

How do you rate our pricing?

How quickly did your order ship?

How do you rate our product choices?

How easy was our website to use?

How likely are you to recommend us to others?

© RateLobby, LLC | Privacy | Terms of Service | Help | Contact