4.98 stars based on 513 ratings

Epic Cellars

Epic Cellars

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Phone: +1 (650) 394-5776

Fax: +1 (502) 371-0815

Address: 414 Baxter Ave
Suite 100A

Louisville, KY 40204
USA

Business Profile

At Epic Cellars / Pinnacle Wine, we want to make the process of selling your wine and spirits as simple as possible - whether it is a single bottle or a large collection - we offer fair prices and take care of all of the details.

Rating Distribution

5 stars
504
4 stars
9
3 stars
0
2 stars
0
1 star
0

Epic Cellars Customer Reviews

I had been sitting on some exquisite and hard to obtain Bourbon. Trust me, I've enjoyed more than my fair share of this fine product, back when it was easily obtainable at your local shop, heck even Sam's Club used to regularly carry this product.
After some extreme trepidation, (AND I DO MEAN EXTREME)I decided to contact Epic Sellers. The reviews were/are remarkable! After multiple emails with Gina, we agreed on a transaction.
REMARKABLE!!! I had shipping and packing materials within days. I had FUNDS WITHIN HOURS of the delivery receipt and check in/verification!!!
OUTSTANDING and well done folks!!!
Rob Zeihen
Security and Surveillance Consultant

Anyone selling and subsequently shipping "collectibles" tends to have a sentimental attachment which can accelerate anxieties relative to a first transaction. The team at Epic Cellars are flat out fabulous from offer to payment settlement. The highest level of integrity and expedient in process. Absolutely zero reservations about doing business with them again or recommending them to others! They are awesome!!

Epic Cellars was awesome to do business with. Communication was excellent and my transaction was easy and quick. I certainly recommend Epic Cellars.

Great customer service. Quick and attentive. Will return as a seller.

I really can't say enough about how professional this company is. I received a an offer from my initial inquiry almost immediately and Gina and Debbie made the rest of the process easier than I could have ever imagined. These folks are legit and I look forward to doing business with them again.

Epic Cellars Jan 10, 2019

Larry, thank you so much for your review and 5-star rating! This really means a lot to us! We look forward to working with you again anytime!
-Gina & Debbie

Had a very expensive bottle of wine we decided to sell so did the usual google searches. Got a couple of quotes from the two companies that seemed most involved in this. Both were competitive.

I ended up deciding to go with Epic because their communication was prompt and instructions detailed. They delivered the shipping supplies and prepaid label to my house, tracked the shipment, and quickly transferred funds upon receipt and inspection of the wine. It was really easy and wouldn’t hesitate to work with them again in the future.

Amazing staff, customer service and promptness makes Epic Cellars a great company to do business with. Thank you and I will call on you again!

Everything was fast and incredibly easy. Company communicated with me clearly and quickly every step of the way!

Working with Epic Cellars has been nothing but exceptional. Communications regarding the transaction could not have been better. Thank you, Debbie, for the timely updates and follow through. The packing materials arrived on time and was very easy to use. I highly recommend Epic Cellars and all of their staff. 5 star service.

Very easy to utilize, and I appreciate the great customer service. I would buy or sell with them again without issue.

Very kind and professional. Would do business again!

Wonderful experience working with Epic Cellars. Negotiations were straightforward, supplies were shipped to me and directions to ship were easy. Payment received minutes after product receipt confirmed. Highly recommended.

These guys are great. They make the whole process very easy and convenient. And, most importantly, they pay the negotiated price immediately. No stalling and no monkey business.

While I was hesitant to sell a rare / high value whisky online, Epic Cellars was fantastic! Gina and Debbie quickly responded to all of my requests, sent detailed shipping information, closely monitored the entire process and even confirmed I had received the payment. While I don't typically write reviews, my experience was excellent and I'd highly recommend Epic Cellars!

From my first email to receiving payment, working with the people at Epic Cellars was incredibly
pleasant and professional. They have a well
oiled machine. Very impressive!

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