4.98 stars based on 488 ratings

Epic Cellars

Epic Cellars

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Phone: +1 (650) 394-5776

Fax: +1 (502) 371-0815

Address: 414 Baxter Ave
Suite 100A

Louisville, KY 40204
USA

Business Profile

At Epic Cellars / Pinnacle Wine, we want to make the process of selling your wine as simple as possible - whether it is a single bottle, or a large collection - we offer fair prices and take care of all of the details.

Rating Distribution

5 stars
479
4 stars
9
3 stars
0
2 stars
0
1 star
0

Epic Cellars Customer Reviews

I had been sitting on some exquisite and hard to obtain Bourbon. Trust me, I've enjoyed more than my fair share of this fine product, back when it was easily obtainable at your local shop, heck even Sam's Club used to regularly carry this product.
After some extreme trepidation, (AND I DO MEAN EXTREME)I decided to contact Epic Sellers. The reviews were/are remarkable! After multiple emails with Gina, we agreed on a transaction.
REMARKABLE!!! I had shipping and packing materials within days. I had FUNDS WITHIN HOURS of the delivery receipt and check in/verification!!!
OUTSTANDING and well done folks!!!
Rob Zeihen
Security and Surveillance Consultant

I had the most incredible experience with the people at Epic Cellars; from my initial contact with Gina Moeller, to shipping with Debbie Fedders, to payment with Page. They were very professional and all transactions were flawless!! My bottle of Louis XIII Remy Martin Cognac sold with such ease. I highly recommend their services, truly a rare find!

I was very reluctant to ship my bottles of valuable champagne to an online buyer, but I just received the money transfer from Epic Sellers. The whole process was painless and they performed as promised. I highly recommend Epic Sellers to anyone, they were very friendly and helpful through the simple process.

Very fast and professional service. I highly recommend.

I just sold a $3000. botlle of 30 yr old Scotch to these fine people. I was very reluctant to sell to an online broker. But I was so pleased that I found them. They were swift to respond, gave me a generous offer and paid for all shipping and insurance. I could not be more pleased with this transaction. I would highly recommend Epic Cellars. Every one I dealt with from sales to shipping was professional, knowledgeable and kind.
Cheers!

Excellent experience all the way around! I plan to repeat this transaction in the near future.

Had a very positive experience with everyone from Epic Cellars. So surprises and settlement was very quick! I would definitely do business with them again!

What a pleasure it was doing business with Epic Cellars! Very polite and professional! They offered me a very fair price and payment only took one day. The whole process was painless. I would highly recommend this company to anyone looking to unload some or all of their collection

I was a little leery about sending pricey spirits through the mail before payment, but the experience went so smoothly!! I received shipping supplies within a couple days of confirming the purchase, and received payment with 24 hours after they recieved the product. And every email I sent was immediately answered. I couldn’t be happier with the whole transaction! Thank you so much!

The best online transaction experience ever! Excellent and quick customer service. Response was immediate, all packaging materials sent with pre-paid return label. They let me know they were tracking, had received the next day and within minutes of delivery they had inspected the two bottles of Dom Perignon I sent and submitted payment to my Pay Pal. It could not have been any easier.

This couldn't have been easier. Received a quote right away and it was higher than other firms. They sent shipping label, box, packing materials. All I had to do was tape it up and drop it off at UPS store. Epic communicated with me at each step in the process and I received payment promptly. They will definitely be my first choice for any future transactions.

Great experience! The team at Epic Cellars was extremely responsive and I was given almost daily updates on the status of my shipment and payment. All in all, the process took about a week from the first communication to receiving payment. Would definitely recommend them!

Great to work with. Fast and easy. Highly recommend!

Was a bit unsure to ship a bottle away but trusted all the positive feedback. Have to say this was one of the easiest sales I’ve ever done. The communication was excellent and paid me faster than I expected. Definitely recommend.

Very professional and excellent customer service! Truly a great business.

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