4.98 stars based on 350 ratings

Epic Cellars

Epic Cellars

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Phone: +1 (650) 394-5776

Fax: +1 (502) 371-0815

Address: 414 Baxter Ave
Suite 100A

Louisville, KY 40204
USA

Business Profile

At Epic Cellars / Pinnacle Wine, we want to make the process of selling your wine as simple as possible - whether it is a single bottle, or a large collection - we offer fair prices and take care of all of the details.

Rating Distribution

5 stars
343
4 stars
7
3 stars
0
2 stars
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1 star
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Epic Cellars Customer Reviews

I just completed a transaction with Epic Cellars, selling my bottle of 23 year old Pappy Van Winkle. I had never used them before, and had never sold something via a broker so I was initially a little nervous about how it would go. Well, I have to say, I can't imagine how it could go any better or smoother. Page and Linda were great communicators throughout the entire process and put my mind at ease. After dropping the bottle off at UPS, the tracking status never changed and I began to get concerned that something had gone wrong. Linda contacted UPS and assured me that UPS was having problems with their updates but the package should still show up on time. Page also said they would honor their price and pay me even if it never showed up!! Talk about great service! The Pappy showed up on time and they paid me immediately. I would 100% use them again in a heartbeat! Truly one of the best online, or offline, customer service experiences I've had!

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