4.98 stars based on 118 ratings

Travelbug Baby Equipment Rentals

Travelbug Baby Equipment Rentals

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Phone: +1 (647) 348-7123

Fax: +1 (647) 348-7151

Address: Toronto, ON M1C1P8
Canada

Business Profile

Travelbug Baby delivers more than rental baby gear and supplies. We go the distance to provide a service that will have you focusing more on the adventure than the packing.

Rented baby gear helps your family to explore Toronto and the surrounding areas without the worry of being able to provide basic necessities for your children. Let us help make your trip more memorable.

Rating Distribution

5 stars
116
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Travelbug Baby Equipment Rentals Customer Reviews

I rented from Travel bug for the first time this summer and was more than 100% satisfied. The service and products were excellent. The high chair, bed, car seat and stroller were all top quality and I would without hesitation recommend Travel bug to anyone who is considering renting for their baby/child.

I never write reviews, but often read them. In this case, the service was so outstanding that I feel compelled to share my experience to help other families feel confident in choosing Travelbug Baby. I rented a crib, high chair and bathtub, and was very pleased with the quality of the products (the bathtub was the same I use at home). It was my first trip to Toronto, just for a long weekend, and we rented a flat on Airbnb. From the beginning, Sheree was professional, courteous, and responsive to my family's needs. She was able to accommodate my delivery requests and coordinated directly with the host to minimize any additional effort on my part. Everything was timely delivered and set up upon my arrival. Unfortunately we had issues with the Airbnb rental and had to move to a different location. I notified Sheree, and she was immediately responsive and available to move the furniture at my request. In the end we moved to a hotel and did not need all of the furniture. Sheree gave me a partial refund (even though I didn't request one) and again coordinated directly with the Airbnb host for pick-up. Sheree prevented everything from becoming what could have been a logistical nightmare and allowed me to enjoy the rest of the short vacation in Toronto. I have never experienced such exceptional customer service and it pleases me to know that there are businesses out there like Travelbug Baby that care about their customers by providing great products and service at reasonable prices. If we go back to Toronto, I will be renting from Travelbug Baby again and would highly recommend this company to any family.

I can't say enough great things about Sheree and TravelBug Baby. We rented two carseats and a double stroller and the quality and condition of the equipment was excellent, and we were so impressed by the great follow up and service that Sheree provided. TravelBug Baby far exceeded expectations and we will not hesitate to use them again and recommend them to all of our friends that will be traveling to Toronto!

I was very happy with the service - Sheree was prompt and reliable, and the quality of the car seat we rented was excellent. Definitely recommended.

It is clear from the first conversation with her, that Sheree is a loving parent who understands the pitfalls of travelling with a small child! She is caring and knowledgeable and made the whole process of deciding what pieces we needed, to renting, to delivery and set-up as smooth as possible. I rented a crib, a high-chair, a bath, a play chair and play mat for my sister who was visiting with her 8-month old. The equipment was of superior quality. Moreover Sheree and her husband delivered and set everything up and showed me how everything worked. As efficient and professional as Travelbug Baby is, I felt as if a good friend was simply helping me out!

I had a very pleasant experience with Travelbug Baby. We stayed in Toronto for a week and rented a crib, a highchair, a bathtub and a few toys from them. Everything was in a perfect condition. Their delivery and pick-up was punctual and professional. The owner Sheree was very understanding and open to your suggestions. When I told her I wanted a bigger bathtub for my 11 months old. She asked about what type of bathtub I have been using at home and bought exactly the same one to rent to me. I also made a mistake about the pick up date (I told them to come two days before my actual leaving date) and made Sheree's husband come to pick up at 6 a.m. in the morning. I felt very sorry about it but they were very understanding and didn't charge me any extra money. So I am very happy about Travelbug's service. I would strongly recommend them to anyone who travels to Toronto.

Good communication, good service, reasonable delivery fee and a great product. We will definitely be using travelbugbaby again on our next trip to Toronto. Lovely people to boot!

Sheree was so great to work with! I had to rent a car seat at the last minute because my new one had not yet arrived. She was able to turn around my request promptly and even included drop off and pick up service. The car seat was in great condition (looked brand new to me!) and install was super easy. Definitely going to use this service again and recommend to all of my Mommy friends.

I rarely write reviews but felt the need to do so this time. The equipment was superior and the service provided by Sheree was exceptional. Excellent value for the money! Everything came together seamlessly and we will definitely use Travelbug Baby the next time we're in Toronto! Well done :)

We needed a crib and a high chair for an infant while staying at my brother's house in Toronto. I called several places. No one could match the personal attention to detail, flexibility and service as Sheree. Access to the owner, Sheree was easy and return phone calls were prompt. Delivery was exactly as promised. If I ever need this sort of service again, I would call Travelbug baby immediately. They are the best.

Very good service. Equipment was in excellent condition and Sheree was very helpful and easy to deal with.

Sheree was fantastic and very accomodating. We rented two large cribs for our 20 month old twins and were thrilled with the quality and cleanliness of the cribs. They were easy to set up, easy to transport and best of all they were full size! Thanks very much!

Jake

We have rented toys (and other equipment) for our 15 month old daughter in numerous cities. TravelBug Baby was by far the best company we have ever rented from. The toys were fantastic for the age, very clean and looked brand new! We were thrilled with the product and the customer service. We recommended you to our hotel on checkout and will recommend you to any of our friends travelling to Toronto.

Had a fantastic experience. Travelled with 2 small children which is always a challenge and Sheree was very helpful. Arranged everything last minute and she was there right on time with high quality baby gear. Saved us a lot on baggage fees, made travelling a lot easier since we didn't have to lug a bunch of extra gear through airports. Would definitely use her again.

We went with Travelbug baby in Toronto after researching various options.
Another company seemed more reasonably priced at first, until you tacked on the ridiculous delivery fees they were charging for both delivery and pickup. Travelbug baby had reasonably priced rentals and one simple delivery fee that included the airport. Car seat rental was cheaper with Travelbug than it was through our car rental company, who wouldn't even guarantee us a car seat would be available.
We dealt with Sheree, who was extremely helpful and understanding of our busy schedules.
They also had very nice, top end gear. We had the Foonf car eat and Baby Bjorn travel playpen/crib (highly recommended! It was so light, compact and comfortable).
Happy with the process, although we had a bit of trouble at the airport trying to find the travel store (there were multiple signs pointing to "Gate B" which was where we were instructed to go to and multiple locations in terminal 3 indicating they had baggage storage).
Still would choose Travelbug Baby again without hesitation.

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