4.52 stars based on 75 ratings

Host4Geeks LLC

Host4Geeks LLC

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Phone: +1 (855) 737-4335

Address:
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340 S LEMON AVE
WALNUT, CA 91789
United States

Business Profile

Premium grade web hosting backed by industry leading 24x7 support.

"Innovating Always"

Rating Distribution

5 stars
63
4 stars
4
3 stars
0
2 stars
0
1 star
8

Host4Geeks LLC Customer Reviews

Life with this hosting company started out well in February 2017. I hit a few little problems early on, but these were resolved quickly and efficiently. I spent the last week in September 2017 in hospital after a heart scare. I returned home on 04th October and discovered an 'Account Marked For Suspension' email from Host4Geeks, a bit harsh considering the invoice was only 4 days overdue. It turns out they give you only 5 days and that's it, your account is suspended. Anyway, the invoice was paid, and account suspension was avoided. Unfortunately this would not be the end of my troubles with Host4Geeks.

In November 2017, quite a number of emails I had sent were being rejected because my account IP address (a dedicated IP, not shared) was part of an entire range of IP's that had been blacklisted on Spamhaus due to spam. It took Host4Geeks almost 48 hours to resolve this issue, and my business suffered substantially because of this. During that 48 hour period I had sent several messages to Host4Geeks, and was ignored continually.

The final nail was driven well and truly into the coffin in January 2018. I was once again late in paying my invoice, only this time there were no warning emails, no reminders, they simply took my website offline without notice on 05th January 2018. As soon as I noticed my website was offline, I logged in to my account area, which is when I discovered several messages in the ticket area, the last of which stated my account would be terminated and all of my files deleted if the invoice wasn't paid within 24 hours. I honestly can't say I've ever come across such an arrogant and ruthless stance on invoice payment. I paid the invoice and replied to the messages informing them that I never received any reminder emails. I was essentially called liar and once again ignored repeatedly. I moved my site to another hosting provider, and requested my Host4Geeks account be cancelled and a pro-rata refund be issued. My cancellation request was ignored for several days, and eventually someone responded and refused my pro-rata refund request. I informed Host4Geeks I would seek to obtain the required pro-rata refund through the courts, and informed them to cancel my account immediately. Several days later, and the account still exists.

I have encountered some of the worst hosting providers there are, and I have to say Host4Geeks are by far the worst of them all. I mean really, a company that terminates your account and deletes all of your files if you're 6 days late in paying an invoice? It's just ridiculous, unprofessional and unacceptable. Avoid!

Domain Hosted with us? unlocks.co.uk

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