4.53 stars based on 17 ratings

Star Web Hosting Limited

Star Web Hosting Limited

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Location: UK

Business Profile

Star Web Hosting has servers located in the UK and US and offers Shared, Reseller and VPS hosting solutions.

We provide a personal service to our clients and work hard to achieve 99.9% uptime.

Rating Distribution

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Star Web Hosting Limited Customer Reviews

Dear All,

I like to share my bad to worst experience with star web hosting (specially after take over by Netcetera. My sites are down and opened so many tickets so far and without resolving tickets getting closed. I have done online chat and emailed to direct peter skelton regarding this and I got email below from him "

Sorry to hear this Irfan - let me investigate further and I will get back to you shortly

Kind Regards,
Peter"

Still no reply and my tickets is closed without solving problems. They have level 1 , level 2 and level 3 and my case gone to all levels but still not resolved. I am looking for another company (UK Servers) as well but I want to see how worst they can go ....lets see......

After signing up at Royalehost as a reseller, my accounts were moved to Hoststellar and atlast to Startwebhosting. Stuart, the person then was very active, friendly and faster on resolving support issues. Unfortunately, the company called Netcetera took-over starwebhosting and then the service started to deteriorate. Now I am thinking to move to another reseller in UK so that I can save my client's who are with me since years..

I have 2 years using this StarWebHosting services. Ministry is very satisfying. So far very reliable hosting and no significant problems. Good job!

This is a follow-up from my previous review of Star Web Hosting which I submitted 12 months ago.

I now have 2 active accounts, and another account I manage on behalf of a client with Star Web Hosting and support is top notch.

Any issues I've had have been investigated and fixed very quickly and Stuart replies to emails and tickets usually within an hour, both during normal working hours and at weekends.

I switched from another UK provider who sometimes took days to respond to tickets, so Stuart's response times were a breath of fresh air.

I use the UK-based servers and response times are fast. So good that in fact I'm in the process of migrating a number of sites from another host which is 4x more expensive!

When it comes to hosting you want 2 things...support and server speed. Star Web Hosting deliver on both and I can't recommend them enough.

Fantastic web hosting, great uptime, constantly kept in the loop if maintenance work is required.
Support is always responsive, fast and friendly. The service provided represents fantastic value for money and beats my last host hands down!
I would highly recommend Star Web Hosting, they have gone above and beyond my expectations.

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