4.88 stars based on 213 ratings





Phone: +1 (855) 720-2654

Fax: +1 (480) 436-6674

Address: 1530 E. Williams Field Road
Suite #201-20

Gilbert, AZ 85295

Business Profile

StableHost.com provides affordable shared, reseller and VPS plans in the United States and Europe.

Rating Distribution

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StableHost.com Customer Reviews

When I first signed on with StableHost, we were placed on a LiteSpeed server. This didn't work well with our site, so I requested to be moved to an Apache server which support did so swiftly and graciously.

However, after a couple months of superb service and uptime, we were shuffled to another server that was terribly overcrowded and our service suffered for it. The explanation that we were given was that they did away with the server we were on because there was not enough accounts to justify the expense.

That is a fair point, but putting a site that has been functioning well on one server onto a crowded one and then blaming the account owner for reliability issues is poor form. StableHost should have been up front about resource usage before they started undermining the site's reliability so that we could have upgraded our plan to a more appropriate one.

After I voiced my displeasure to customer service, my site's members *mysteriously* began having serious issues accessing the site for hours at a time. Fortunately, our members are loyal and were patient while we found a more ethical service provider.

After suffering StableHost's guerilla warfare tactics for several weeks, we moved to a VPS plan from WiredTree, and couldn't be happier.

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